CUSTOMER SERVICE
USSD codes
Enter the code on your phone keypad and press the green handset. The codes work on any phone, without internet.
Services — turning on and off
| Service | Activation | Deactivation |
|---|---|---|
| Roaming activation | *101*11*01# |
*101*00*01# |
| Data transmission (GPRS) and MMS | *101*11*02# |
*101*00*02# |
| Data transmission while roaming | *101*11*10# |
*101*00*10# |
| Video calls | *101*11*03# |
*101*00*03# |
| Disable SMS notifications about call time and cost | *101*11*08# |
*101*00*08# |
| Call waiting | *101*11*14# |
*101*00*14# |
| Call hold | *101*11*15# |
*101*00*15# |
| Block calls from withheld numbers | *101*11*17# |
*101*00*17# |
| LTE service | *101*11*24# |
*101*00*24# |
Checking and settings
| Service | USSD Code |
|---|---|
| Check account balance | *100# |
| Check active packages: 10 GB, 100 GB, Klucz Mini, Klucz No Limit, Klucz No Limit +, Giga Mega Klucz, Klucz Max, Klucz Premium | *136# |
| Check active 1 GB and 2 GB packages | *121# |
| Check basic services | *101# |
| Switch language to Polish | *105*10# |
| Switch language to English | *105*20# |
| Check number validity term | *125# |